Where does Gnexys ship from?

We are based in the UK but we do ship worldwide!

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How much will Shipping Cost? 

We offer standard delivery flat rate of £4 to mainland UK. Delivery to mainland UK is free of charge for orders over £40.

 

Do you ship internationally?

Yes we do! Applicable shipping rates apply

 

Note for Customers outside UK.

You may also be liable for any customs, import duty and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country, therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.

 

Gnexys does NOT cover the cost of custom fees/ import duties into ANY country.

 

 

How long will my order take to get to me?

All our items are handmade. Gnexys aims to dispatch UK orders within 10 working days. Please allow more time during sale periods.

International orders within 10-20 working days from dispatch depending on final destination. In some cases parcels can get held up in customs, this unfortunately is beyond of our control.

 

My order didn’t get to me?

We take no responsibility for items lost in the mail.

Once your order has been dispatched Gnexy’ no longer take responsibility for it. 

 

Do you offer combined shipping?

No, we do not combine orders.

 

I own a shop and would like to stock your items.

Please email us your details including links to your website.

 

If you require more information please feel free to contact us. We aim to respond to all emails within 24-48 hours (Mon - Friday). If you are contacting us about an order that you have already placed then please add your full name and address onto the email.